FOR LAWELL MEMBERS
The City of Los Angeles provides a range of mental health and wellness resources for employees and their enrolled dependents. This page outlines available services and how to access them, depending on your health plan.
kAISER PERMANENTE
How to Access Services:
Start with your primary care physician
Contact your local Kaiser Permanente Mental Health Department directly
For 24/7 urgent care or crisis intervention, call:
1-800-900-3277 (TTY 711)For help with ongoing mental health or substance use needs, call:
1-800-390-3503 (Mon–Fri, 8 a.m. to 5 p.m.) to speak with a dedicated resolution specialist
aNTHEM
Find Care Tool:
Use the Anthem Find Care tool to search for doctors, hospitals, and mental health professionals who accept your Anthem plan.
https://www.anthem.com/content/dam/digital/docs/microsites/cityofla/cla_106155camenabc.pdf
eMPLOYEE AND FAMILY ASSISTANCE PROGRAM
Confidential support is available 24/7 for issues like stress, anxiety, sleep, parenting, addiction, and legal or financial concerns.
Includes counseling, work-life support, and expert referrals.
Call 800-213-5813 (say "City of LA" as your employer)
Visit liveandworkwell.com/cityofla (Access code: CityofLA)
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Harbor Department employees are not eligible for the LAwell EFAP. Instead, your EFAP coverage is provided through Empathia Pacific, Inc. at 800-367-7474.
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Talk to your union or association about options available to you.
Los Angeles Police Relief Association (LAPRA): (213) 674-3701
Los Angeles Firemen's Relief Association (LAFRA): (866) 995-2372
United Firefighters of Los Angeles City (UFLAC): (213) 977-9014
Los Angeles Police Protective League (LAPPL): (800) 736-7070
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CalHOPE
Offers free, confidential emotional support for Californians facing stress, anxiety, grief, and uncertainty. Services include a support line, live chat, and culturally responsive care.
www.calhope.org
Call: (833) 317-HOPE (4673)988 Suicide & Crisis Lifeline
24/7 free and confidential support for people in distress, prevention, and crisis resources. Available nationwide.
988lifeline.org
Call or text: 988Los Angeles County Department of Mental Health (LACDMH)
Offers mental health services, crisis support, and connections to local clinics and providers in LA County.
dmh.lacounty.gov
24/7 Help Line: (800) 854-7771 (option for live chat available on the site)NAMI California (National Alliance on Mental Illness)
Peer support groups, educational materials, and advocacy for individuals and families affected by mental illness.
namica.org
Helpline: (800) 950-NAMI (6264) or text “HELPLINE” to 62640Wellness Together California
Provides free counseling for students, families, and educators across the state. Virtual appointments are available. wellnesstogether.org